Privacy Policy / গোপনীয়তা নীতি

Privacy Policy

Last updated: August 01, 2024

Mamun eService ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website mamuneservice.com and our services.

1. Information We Collect

We may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you fill out a form to order a service. The information we may collect includes:

• Personal Data: Name, email address, phone number.
• Service-Specific Data: Information required to complete your requested service, such as your user ID for a game top-up, your mobile number for a recharge, or details for a Meta service request.
• Communications: Any correspondence between you and us.

We do not directly collect or store sensitive payment information like credit card numbers. Payments are processed through secure third-party payment gateways.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services.
• To process your transactions and fulfill your orders.
• To communicate with you, including sending you service updates, payment links, and responding to your inquiries.
• To improve our website and services.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you (like our email service provider, EmailJS, for sending order confirmations), so long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. Please contact us to make such a request.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@mamuneservice.com